July 10, 2019
Customer Experience

Do You SABOTAGE Your Customer Experience?

I have recently read articles on how companies attempt to make amends after a negative customer experience. In one article, it stated Delta Airlines refused to […]
July 10, 2019
customer satisfaction

Do Your Customers Return & Refer Your Business?

Your Customers are watching you… Does your staff go above and beyond Do you have a HAPPY team Do you really listen to your customers Do […]
July 10, 2019

Does It Seem Like Every Time You Turn Around Another Popular Store Is Closing?

Victoria Secret I have always, as well as I am sure many other women, enjoyed shopping at Victoria Secret stores for our lingerie purchases due to […]
July 8, 2019
Online Reviews/Public Opinions

Do You Consider Online Reviews/Public Opinions Prior To Visiting A Restaurant For The First Time?

There are so many ways to check reviews these days: Yelp, TripAdvisor, Facebook, Instagram, YouTube, Snapchat and websites. If you are considering a new restaurant or […]