September 3, 2020

Personalized Customer Experience Can Have A Big Impact On Your Business

Why is personalization so important to your customers? Customers love to be remembered when they frequent a business. Many times this is why a customer returns […]
September 3, 2020

Do You Book Your Hotel Rooms Through The Hotel Website Or Through A Booking Site?

Why you should read the fine print. I recently booked rooms for a trip through a booking site. After reading the Covid-19 safety guidelines I reviewed […]
September 3, 2020

Who Doesn’t Miss These Great Vacations?

Hotel guests say safety practices are more important now than ever… During the pandemic many hotels were forced to close or had minimal occupancy. As life […]
September 3, 2020

How Are You Attracting Customers To Your Restaurant?

How do you gain your customer’s attention during a pandemic? Many restaurants today are struggling to get customers. Let me share a few statistics with you […]