June 17, 2020

Will You Make Plans To Stay In A Hotel This Summer Despite The Covid-19 Crisis?

Vacation or Staycation? These last few months have been very hard on the hospitality industry. Many hotels and restaurants were closed or are still closed, and […]
June 17, 2020

What Can You Do Differently To Get Your Customers To Return?

Don’t Sanitize Your Customer Experience! Obviously we have all seen things change during the pandemic, however one thing that hasn’t changed is customers still want a […]
June 17, 2020

Social Distancing, The New Norm?

How has your business adapted to the the New Norm? You can see in the above picture how social distancing changed this restaurant’s floor plan. I […]
June 17, 2020

The “NEW”‚Äč Customer Experience In The Face Of Covid-19

Does your company know how to give great customer experience with a mask on? It’s not possible to actually smile with a mask on so how […]