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May 16, 2018
Here are the top 5 reasons why the Smith family has NOT returned… They didn’t receive a WOW experience to encourage them to return? When I say WOW I mean […]
May 10, 2018
Why do I, as a customer have to fill out a feedback survey and relive my BAD experience? How many times do you have a bad […]
April 19, 2018
Lost Revenue…. Last evening I attended a Networking Mixer at Mellow Mushroom in Phoenix at the Desert Ridge location. I was blown away that the restaurant […]
April 12, 2018
Slow Service Recently we visited a Chili’s in the Phoenix area. We had decided to go there because of a special they were offering that week. […]