Customer Satisfaction

July 10, 2019
Customer Experience

Do You SABOTAGE Your Customer Experience?

I have recently read articles on how companies attempt to make amends after a negative customer experience. In one article, it stated Delta Airlines refused to […]
July 10, 2019
customer satisfaction

Do Your Customers Return & Refer Your Business?

Your Customers are watching you… Does your staff go above and beyond Do you have a HAPPY team Do you really listen to your customers Do […]
February 12, 2017

How Customer Experience is different from Customer Satisfaction

Do you know what the term ‘Customer Experience’ means. While there is no one definition that can really suffice, Customer Experience can be defined as the […]