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November 8, 2017
YES! You must respond to every review — especially the bad ones! If you don’t respond to reviews, the impression is that you don’t care about […]
August 3, 2017
The 6 Reasons Your Restaurant Is Losing Business & How To Avoid Closing The Doors If you want to keep customers coming in the door you […]
July 25, 2017
Why you should hire a private mystery shopping company vs. a corporate mystery shopper 7. Coaching available on customer experience best practices 8. Customer experience motivational […]
July 18, 2017
Why you should hire a private mystery shopping company vs. a corporate mystery shopper 1. You can engage one-on-one with the person conducting your shops 2. You and the […]