Obviously we have all seen things change during the pandemic, however one thing that hasn’t changed is customers still want a great experience! Yes, it’s important that we keep our business clean and safe now more than ever, however that one thing will not bring your customers back. The majority of people are starting to get out of the house for the first time in almost 3 months because they miss the interaction with people. The important thing is when customers do return to your store, restaurant, hotel, spa, etc that you make them feel comfortable and happy.
Here are a few ideas to guide you:
Here are a few things you can offer your customers to get them to return:
There are so many things you can do to go above & beyond to get customers to return. When customers return and refer this equals more profits. Who doesn’t LOVE more MONEY??? and HAPPY CUSTOMERS??
If you need some more marketing ideas or help training and implementing CDC guidelines / restrictions contact Debbie at The Hart Experience 602.717.3271, Debbie@thehartexperience.com / www.thehartexperience.com
We offer free consultations and complimentary first mystery shops…