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June 17, 2020

The “NEW”‚Äč Customer Experience In The Face Of Covid-19

Does your company know how to give great customer experience with a mask on? It’s not possible to actually smile with a mask on so how […]
January 2, 2020

Does Your Company Have A Customer Experience Plan For 2020?

As a Business Owner, these steps CAN drive increased revenue Pay attention to your customers needs – Be visible, talk directly to them when they visit, […]
August 15, 2017

Is putting the customer first a Strategy, a Culture or non-existent?

How do we turn our customers into raving fans? I have recently been reading more reviews of restaurants and hotels mainly for my business. I have […]
August 3, 2017

What Are The Real Reasons Your Restaurant Could Close?

The 6 Reasons Your Restaurant Is Losing Business & How To Avoid Closing The Doors If you want to keep customers coming in the door you […]