Customer Satisfaction

August 1, 2019

Great Portillo’s Customer Experience

We recently were invited to a sneak peak meal at a new Portillo’s restaurant in Avondale, Az. This was a test to train their staff prior […]
October 26, 2018

Power Up Your WOW!!!

What does it take to give a WOW Customer Experience? Giving a WOW experience doesn’t necessarily mean you have to roll out the RED carpet, it can be […]
September 21, 2018

10 Ways To Offer WOW Experiences Plus Convenience To Your Customers

I recently read an article titled “Offering Customers Convenience and Reap the Rewards” by Joseph Michell. Convenience indicates that you are simple to conduct business with […]
February 12, 2017

How Customer Experience is different from Customer Satisfaction

Do you know what the term ‘Customer Experience’ means. While there is no one definition that can really suffice, Customer Experience can be defined as the […]