Customer Experience

July 10, 2019
Customer Experience

Do You SABOTAGE Your Customer Experience?

I have recently read articles on how companies attempt to make amends after a negative customer experience. In one article, it stated Delta Airlines refused to […]
July 10, 2019
customer satisfaction

Do Your Customers Return & Refer Your Business?

Your Customers are watching you… Does your staff go above and beyond Do you have a HAPPY team Do you really listen to your customers Do […]
July 8, 2019
Disney Customer Experiences

Do You Offer Disney Customer Experiences?

We recently took a vacation to Disneyland. We thoroughly enjoyed our trip, except maybe for a few blisters on the feet and some back pain from […]
September 21, 2018

10 Ways To Offer WOW Experiences Plus Convenience To Your Customers

I recently read an article titled “Offering Customers Convenience and Reap the Rewards” by Joseph Michell. Convenience indicates that you are simple to conduct business with […]