Customer Experience Program
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- Win Your Customers Back
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- WOW Your Customers
September 6, 2018
Everyone loves and wants a great customer experience… I recently booked a networking event for our Shakers & Stirrers group at the Hyatt Place in Old […]
August 22, 2018
Have Hotels Lost Their Customer Experience? On a recent road trip vacation spanning 11 days, I stayed in multiple hotel locations. I often arrived at my destination late after a long day […]
January 24, 2018
The importance of providing an exceptional customer experience is becoming more and more critical to attract and retain customers. I was pleased to see that many of the leaders in the […]
November 9, 2016
Article by Steve DiGioia When it comes to customer experience, everything matters. The way a website looks and works, the way a brand’s service people talk with […]