September 3, 2020

What Does A Good Leader Do In Tough Times?

It has been a challenging 6 months for all industries however some industries were affected harder. Restaurants have had to restructure the way they do business; […]
July 30, 2020

The Hart Experience – Do you Give a WOW Customer Experience Video

Do you give WOW customer experience? Take a look at this video and see what I’m talking about.
July 30, 2020

Why Is A Customer’s Perception A Reality?

Your customer’s perception is the key to ensuring¬†GREAT¬†customer experiences. If your customer’s don’t feel like you care about them they won’t return, much less refer your […]
July 30, 2020

Why Is It Important To Go Above And Beyond For Your Customers?

What sets your company apart from the company down the street? Recently I have experienced some above and beyond exceptional service I would like to share. […]