July 8, 2019
Disney Customer Experiences

Do You Offer Disney Customer Experiences?

We recently took a vacation to Disneyland. We thoroughly enjoyed our trip, except maybe for a few blisters on the feet and some back pain from […]
November 1, 2018

The Million Dollar Experience

How do you create that MILLION DOLLAR Experience? Dan Sachs is the author of “The Million Dollar Greeting”. It talks about today’s best practices for profit, […]
October 26, 2018

Power Up Your WOW!!!

What does it take to give a WOW Customer Experience? Giving a¬†WOW¬†experience doesn’t necessarily mean you have to roll out the RED carpet, it can be […]
October 12, 2018

Do You Know What It Takes To Win Your Customers Back?

Is Internal Customer Service Hindering the Customer Experience? I recently had a friendly and professional Direct TV technician come to my house to install updated equipment. […]