Professional Mystery Shopper

November 1, 2018

The Million Dollar Experience

How do you create that MILLION DOLLAR Experience? Dan Sachs is the author of “The Million Dollar Greeting”. It talks about today’s best practices for profit, […]
October 26, 2018

Power Up Your WOW!!!

What does it take to give a WOW Customer Experience? Giving a¬†WOW¬†experience doesn’t necessarily mean you have to roll out the RED carpet, it can be […]
October 12, 2018

Do You Know What It Takes To Win Your Customers Back?

Is Internal Customer Service Hindering the Customer Experience? I recently had a friendly and professional Direct TV technician come to my house to install updated equipment. […]
September 21, 2018

10 Ways To Offer WOW Experiences Plus Convenience To Your Customers

I recently read an article titled “Offering Customers Convenience and Reap the Rewards” by Joseph Michell. Convenience indicates that you are simple to conduct business with […]