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November 1, 2018
How do you create that MILLION DOLLAR Experience? Dan Sachs is the author of “The Million Dollar Greeting”. It talks about today’s best practices for profit, […]
October 26, 2018
What does it take to give a WOW Customer Experience? Giving a WOW experience doesn’t necessarily mean you have to roll out the RED carpet, it can be […]
October 12, 2018
Is Internal Customer Service Hindering the Customer Experience? I recently had a friendly and professional Direct TV technician come to my house to install updated equipment. […]
September 21, 2018
I recently read an article titled “Offering Customers Convenience and Reap the Rewards” by Joseph Michell. Convenience indicates that you are simple to conduct business with […]