You must focus on your customers first…

D ebbie Hart is the founder of The Hart Experience, a customer experience assessment specialist located in Phoenix, Arizona and serving clients across the country. She moved to the Phoenix area in 1992 from Denver, Colorado, where she was born and raised. She has been in the hospitality and event-planning industry for more than two decades, working conventions, trade shows, and charity events for organizations, associations, and nonprofits.

Debbie launched The Hart Experience in 2014, after realizing how powerful the customer service experience is in the success or failure of businesses. As a customer herself, she saw so many areas in which businesses were missing key opportunities to shine, and she knew many of her suggestions could be so easy to implement if only companies had someone to give them a Fresh Perspective on where they were falling short. Debbie put her talents and passion to work by utilizing her vast experience in the event planning, hospitality, marketing and business development.

Debbie has traveled around Arizona and the US to assess customer focused businesses and provide customer experience assessments from a fresh perspective viewpoint. Debbie helps companies see the value of providing great customer experiences through her one-day and multi day visits. She helps them transform their approaches and show them how this will increase revenue, build better customer relationships. Debbie is passionate about training teams and helping companies realize their true potential.

H er motto is “If You Want To Know Why John Smith Buys Or Doesn’t Buy, You Have To See The World Through John Smith’s Eyes”.

You must focus on your customers first. Success is not about the sale. It is about the referral from the incredible service and follow up they received.

You need tools to build your business, the right tools. Social Media, Software, Website, Networking, Seminars, Workshops, Cold Calling, etc.

You need a coach or consultant that can guide you and teach you. Every great speaker, author, athlete and artists has one… so should you.

I n addition to The Hart Experience, Debbie hosts Networking for Professionals’ Shakers and Stirrers, a very successful and well-attended monthly networking event. She has built a large network within the Valley, and she is able to call on this support team as needed in her business and for the benefit of her clients.Debbie Hart is an advocate of businesses and customers, and her role as a customer experience assessment specialist allows her to bring them together to benefit both. Let her and The Hart Experience work their magic for your business and turn drab into fab!